Tips for Finding a Trustworthy Security Partner

It can be difficult to rely on an outside company to keep your business safe. How can you find someone who values the safety of your business as much as you do?

It may seem easier just to hire your own security force – a few security guards here and there. However, even an internal security team may not be best equipped to protect your business inside and out. Let’s face it – they can’t be everywhere at once. And when it comes to protecting your most valuable assets, there is simply no room for human error.

You need a full-service security company that has the experience to determine the best way to protect your business and help you get the most for your money. One that is as invested in the safety and success of your operations as you are.

CSi is a security installation company that provides high-quality security solutions that can increase the safety of your business. How can you be sure we are the right team for you? Here are a few tips for finding a security installation company that you can trust.

  1. Treats You Like a Partner and Not a Client
    One problem with many large security installation companies is that they treat those looking for help with security like just another client, just another sale to be made. They’ll install the security systems they recommend (which may not truly be the best solution for you but may make the highest margin for them), and then move onto the next client.  When your system has issues and needs troubleshooting, the installer is suddenly hard to reach or doesn’t respond in a timely manner.

    As a local business, we know how important your time is, and that’s why we use a different approach. At CSi, each client that comes to us is treated as a partner. We work with you directly to find the right solution for your business, working within your timeline and budget.

    After installation, we stick with you for continued support to ensure that our security systems continue to operate to the best of their ability. We also offer training so that the individuals within your company who need to fully understand its security systems are easily able to do so.

    When you need emergency service, you can trust us to respond to the call 24/7/365. When it comes to security monitoring, we’ll know of any problems and fix them before you even have to worry.

    That’s one reason why you can trust us. You’re not just someone to fill our quota. We value your business and want to help you succeed.

  1. History of Success
    Another way that you can tell if a security installation company is trustworthy is through their successes. Do they have a proven track record of high-quality service?

    No one wants to work with a security company that almost kept a business safe, or barely went over budget, or mostly provided responsive customer service.

    Look through their testimonials or read reviews about them online. Ask if they can provide reputable references. You will find out quickly whether the company can be trusted.

    Just because a large company has been in business for many years does not necessarily mean they provide the same high level of quality across the board for all their customers. At some point, they become too big to fail and can get away with average quality service.

    At CSi, we don’t settle for average. When it comes to security, “average” is not an option.

  1. Experience
    An important factor when deciding on which security company to trust is in their experience. While it’s always nice to give new companies a chance, when it comes to security, that isn’t a risk you want to take.

    Relying on experience means much more than the number of years a company has been in business. Valuable experience goes beyond the brick and mortar and considers the extensive knowledge of the employees that make up the security company.

    A truly experienced security company has grown with the technology it installs and services. Learning new technology and following its development allows for the creation of new services and fine-tuning current services so security systems can work even better. Experience also means not being afraid to experiment and innovate because they fully understand the technology and how it can adapt to fit their clients’ needs.

    Working with a company that has a lot of experience provides these benefits, as well as peace of mind for you. You can trust they know what they are talking about when presenting you with the best security options for your business.

Contact Us Today

When you want to work with a security installation company that you can trust, you need the CSi team. We’re experienced, we have a long, proven history of providing professional security systems in Bethlehem, PA and the surrounding area, and we treat your company with the respect that it deserves. When it comes to security, don’t settle. Rely on CSi to keep your building and employees safe.