| Case Study: City of Allentown |
| The Challenge City Hall in Allentown had disjointed phone communication between departments in the same building and knew they needed to replace their existing stand-alone phone systems on 3 floors of their building. Each floor was working on an individual phone system and had no integration between them, which meant that a person would have to dial out of the internal network to make calls between floors. |
 The SolutionCSI engineered a solution that would leverage their existing equipment's strengths and save them money, while implementing additional equipment and integration to provide a unified dialing, call routing and a centralized voicemail system. |
Other Communication & Information Technologies Case Studies:
- Business: Healthcare Data, Dan Schantz
- Education: East Stroudsburg School District, Southern Lehigh School District
- Government: City of Allentown
- Healthcare: VNA Hospice at St. Luke's Blackriver Road Facility
- House of Worship: Grace Assembly of God
